Job Description:

• 1) Supervises and coordinates activities of workers engaged in preparing customer bank statements for distribution, maintaining cancelled checks and customer signature files, and adjusting customer accounts: Coordinates assignments of workers preparing bank statements for delivery, reconciling account differences, and filing checks.

• 2) Writes letters and makes telephone calls to recover checks returned in error and to adjust customer accounts and complaints.

• 3) Assists customers in establishing depository arrangements for large accounts.