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Job Description:

  • 1) Receives, records, and distributes work orders to service crews upon customers' requests for service on articles or utilities purchased from wholesale or retail establishment or utility company: Records information, such as name, address, article to be repaired, or service to be rendered.

  • 2) Prepares work order and distributes to service crew.

  • 3) Schedules service call and dispatches service crew.

  • 4) Calls or writes customer to ensure satisfactory performance of service.

  • 5) Keeps record of service calls and work orders.

  • 6) May dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio-telephone equipment.




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End Of Job Description for: "SERVICE CLERK"
DOT:   221.367-070

Job Number: 9158