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Job Description:

  • 1) Directs and coordinates activities of workers engaged in investigating and responding to complaints from telephone subscribers or regulatory agencies concerning rates and services: Directs investigations of telephone company rates and services to ensure that subscribers' complaints are answered and requirements of governmental utility-regulation agencies are met.

  • 2) Analyzes reports of resulting data and recommends response to complaint, considering nature of complaint and company interests and policies.

  • 3) Directs preparation of documents for use by company witnesses summoned to testify at governmental hearings.

  • 4) Reviews governmental rulings to determine changes in legal stipulations and probable effects on company activities.

  • 5) May provide advice and source data to management personnel concerned with preparing applications to regulatory bodies for changes in rates or service.




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End Of Job Description for: "REGULATORY ADMINISTRATOR"
DOT:   168.167-070

Job Number: 8321