"COMPLAINT EVALUATION OFFICER"
Job Description and Jobs
- 1) Evaluates telephone requests for police services and monitors alarm systems to determine urgency of requests and need to dispatch patrol car: Converses with telephone caller to obtain information and respond to requests for police services.
- 2) Evaluates information received to determine if patrol car should be dispatched immediately, dispatched on delayed basis, or if situation can be resolved without patrol car being dispatched.
- 3) Observes light and sound signals on wall panel to monitor alarm systems of fire department, private protective agencies, citizen band radio, city hall, or other buildings.
- 4) Relays information to DISPATCHER, RADIO when patrol car is to be dispatched.
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Job Number: 2177