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Job Description:

  • 1) Examines shoes returned by customers and distributes shoes for repair: Examines shoes to determine repairs required and responsibility for repair charges.

  • 2) Writes work order, specifying repairs to be made.

  • 3) Carries shoes with work orders to worker or department responsible for repair.

  • 4) May contact customers by mail or telephone to give or obtain information regarding complaints and repairs.




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End Of Job Description for: "COMPLAINT CLERK"
DOT:   221.387-014

Job Number: 2176