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"SUPERVISOR, CUSTOMER RECORDS DIVISION"
Job Description and Jobs

Job Description:

  • 1) Supervises and coordinates activities of workers engaged in receiving requests from customers pertaining to connection, transfer, or disconnection of gas and electric-power services, issuing service connection orders, and maintaining records concerning service connection: Interprets company policies and work procedures for employees pertaining to customer contacts, service complaints, preparation and disposition of work orders, and maintenance of service records.

  • 2) Sorts and distributes completed meter orders.

  • 3) Reviews completed meter orders to assure entry of rates, constants, and demand.

  • 4) Reviews incomplete orders to determine procedure for disposition.

  • 5) Prepares annual operating budget, and special and regular reports.

  • 6) May receive money collected by workers for special connections.

  • 7) Performs other duties described under SUPERVISOR Master Title.

 

 

 


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End Of Job Description for: "SUPERVISOR, CUSTOMER RECORDS DIVISION"
DOT:   249.137-022

Job Number: 10338