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Job Description:

  • 1) Supervises and coordinates activities of dining-room employees engaged in providing courteous and rapid service to diners: Greets guests and escorts them to tables.

  • 2) Schedules dining reservations.

  • 3) Arranges parties for patrons.

  • 4) Adjusts complaints regarding food or service.

  • 5) Hires and trains dining-room employees.

  • 6) Notifies payroll department regarding work schedules and time records.

  • 7) May assist in preparing menus.

  • 8) May plan and execute details for banquets.

  • 9) May supervise WAITERS/WAITRESSES, ROOM SERVICE and be designated Captain, Room Service.


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End Of Job Description for: "WAITER/WAITRESS, HEAD"
DOT:   311.137-022