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Job Description:

  • 1) Supervises and coordinates activities of workers engaged in receiving and paying out money and keeping records of transactions in banks and similar financial institutions: Assigns duties and work schedules to workers to ensure efficient functioning of department.

  • 2) Trains employees in customer service and banking procedures.

  • 3) Approves checks for payment.

  • 4) Adjusts customer complaints.

  • 5) Examines TELLERS' reports of daily transactions for accuracy.

  • 6) Consolidates and balances daily transactions, using adding machine and computer.

  • 7) Ensures supply of money for financial institution's needs based on legal requirements and business demand.

  • 8) May allow customers access to safe deposit boxes, following specified procedures.

  • 9) May monitor and review financial institution's security procedures and control access to vault.

  • 10) May count and record currency and coin in vault.

  • 11) Performs other duties as described under SUPERVISOR Master Title.


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End Of Job Description for: "TELLER, HEAD"
DOT:   211.132-010