Job Description:

• 1) Relays telegraph and radio messages by telephone: Calls addressee, using telephone directories and card indexes to locate telephone number.

• 2) Reads message and spells misunderstood words, using phonetic alphabet.

• 3) Solicits reply to promote sale of services.

• 4) Records message to be sent, using pen, pencil, or typewriter.

• 5) Suggests rewording, if necessary, for clarity and conciseness.

• 6) Quotes rates, explains classifications, and reads sample messages to aid customer in preparing message.

• 7) Counts message units, reads rates in rate book, and records rate on customer bill.

• 8) May operate telephone switchboard equipment.