Job Description:

• 1) Supervises and coordinates activities of workers engaged in operating word processing equipment to prepare correspondence, records, reports, insurance policies, and similar items: Advises other departmental personnel in techniques and style of dictation and letter writing.

• 2) Recommends changes in procedures to effect savings in time, labor and other costs, and to improve operating efficiency.

• 3) Assigns new workers to experienced workers for training.

• 4) Assists subordinates in resolving problems in nonstandard situations.

• 5) Evaluates job performance of subordinates and recommends appropriate personnel action.

• 6) Performs duties as described under SUPERVISOR Master Title.