Job Description:

• 1) Supervises and coordinates activities of workers engaged in admitting departing passengers to airplanes and assisting passengers disembark at terminal exit of commercial airline: Reviews flight schedules, passenger manifests, and information obtained from staff to ascertain staffing requirements that will ensure efficient passenger embarking and disembarking; and assigns staff accordingly.

• 2) Observes workers to ensure that services to passengers are performed courteously and correctly.

• 3) Directs, explains, and demonstrates improved work practices and procedures to attain efficient utilization of human resources.

• 4) Evaluates work performance of personnel and prepares recommendations for retention, dismissal, transfer, or promotion.

• 5) Prepares daily personnel and activity reports.

• 6) May perform tasks of GATE AGENT.