Job Description:

• 1) Supervises and coordinates activities of workers engaged in receiving requests from customers pertaining to connection, transfer, or disconnection of gas and electric-power services, issuing service connection orders, and maintaining records concerning service connection: Interprets company policies and work procedures for employees pertaining to customer contacts, service complaints, preparation and disposition of work orders, and maintenance of service records.

• 2) Sorts and distributes completed meter orders.

• 3) Reviews completed meter orders to assure entry of rates, constants, and demand.

• 4) Reviews incomplete orders to determine procedure for disposition.

• 5) Prepares annual operating budget, and special and regular reports.

• 6) May receive money collected by workers for special connections.

• 7) Performs other duties described under SUPERVISOR Master Title.