Job Description:

• 1) Sells automotive, appliance, electrical, and other parts and equipment in repair facility or parts store: Ascertains make, year, and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or advises customer of part needed according to description of malfunction.

• 2) Discusses use and features of various parts, based on knowledge of machine or equipment.

• 3) Reads catalog, microfiche viewer, or computer for replacement part stock number and price.

• 4) Advises customer on substitution or modification of part when replacement is not available.

• 5) Examines returned part to determine if defective, and exchanges part or refunds money.

• 6) Fills customer orders from stock.

• 7) Marks and stores parts in stockroom according to prearranged system.

• 8) Receives and fills telephone orders for parts.

• 9) Performs other duties as described under SALESPERSON Master Title.

• 10) May measure engine parts, using precision measuring instruments, to determine whether similar parts may be machined down or built up to required size.

• 11) Usually specializes in selling parts for one type of machinery or equipment and is designated according to part sold, as Counter Clerk, Appliance Parts; Counter Clerk, Automotive Parts; Counter Clerk, Farm Equipment Parts; Counter Clerk, Industrial Machinery and Equipment Parts; Counter Clerk, Radio, Television, and Electronics Parts; Counter Clerk, Tractor Parts; Counter Clerk, Truck Parts.