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"RESERVATIONS AGENT"
Job Description and Jobs

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Job Description:

  • 1) Makes and confirms reservations for passengers on scheduled airline flights: Arranges reservations and routing for passengers at request of TICKET AGENT or customer, using timetables, airline manuals, reference guides, and tariff book.

  • 2) Types requested flight number on keyboard of on-line computer reservation system and scans screen to determine space availability.

  • 3) Telephones customer or TICKET AGENT to advise of changes in flight plan or to cancel or confirm reservation.

  • 4) May maintain advance or current inventory of available passenger space on flights.

  • 5) May advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.



 

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End Of Job Description for: "RESERVATIONS AGENT"
DOT:   238.367-018



 


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