Job Description:

• 1) Performs any combination of following duties to process payments and maintain records of mortgage loans: Types letters, forms, checks, and other documents used for collecting, disbursing, and recording mortgage principal, interest, and escrow account payments, using computer.

• 2) Answers customer questions regarding mortgage account and corrects records, using computer.

• 3) Examines documents such as deeds, assignments, and mortgages, to ensure compliance with escrow instructions, institution policy, and legal requirements.

• 4) Records disbursement of funds to pay insurance and tax.

• 5) Types notices to government, specifying changes to loan documents, such as discharge of mortgage.

• 6) Orders property insurance policies to ensure protection against loss on mortgaged property.

• 7) Enters data in computer to generate tax and insurance premium payment notices to customers.

• 8) Reviews printouts of allocations for interest, principal, insurance, or tax payments to locate errors.

• 9) Corrects errors, using computer.

• 10) May call or write loan applicants to obtain information for bank official.

• 11) May be designated according to type of work assigned as Escrow Clerk; Foreclosure Clerk; Insurance Clerk; Tax Clerk.