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Job Description:

  • 1) Supervises and coordinates activities of workers in department of retail store: Interviews job applicants and evaluates worker performance to recommend personnel actions such as hiring, retention, promotion, transfer or dismissal of workers.

  • 2) Assigns duties to workers and schedules break periods, work hours, and vacations.

  • 3) Trains workers in store policies, department procedures, and job duties.

  • 4) Orders merchandise, supplies, and equipment.

  • 5) Records delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.

  • 6) Inspects merchandise to ensure it is correctly priced and displayed.

  • 7) Recommends additions to or deletions of merchandise to be sold in department.

  • 8) Prepares sales and inventory reports.

  • 9) Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.

  • 10) May assist sales workers in completing difficult sales.

  • 11) May sell merchandise.

  • 12) May approve checks written for payment of merchandise purchased in department.

  • 13) May install and remove department cash-register-receipt tape and audit cash receipts.

  • 14) May perform customer service activities and be designated Customer Service Manager.

  • 15) May plan department layout or merchandise or advertising display.

  • 16) May be designated according to department managed or type of merchandise sold as Candy-Department Manager; Toy-Department Manager; Produce-Department Manager.


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End Of Job Description for: "MANAGER, DEPARTMENT"
DOT:   299.137-010