Job Description:

• 1) Supervises and coordinates activities of workers in department of retail store: Interviews job applicants and evaluates worker performance to recommend personnel actions such as hiring, retention, promotion, transfer or dismissal of workers.

• 2) Assigns duties to workers and schedules break periods, work hours, and vacations.

• 3) Trains workers in store policies, department procedures, and job duties.

• 4) Orders merchandise, supplies, and equipment.

• 5) Records delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.

• 6) Inspects merchandise to ensure it is correctly priced and displayed.

• 7) Recommends additions to or deletions of merchandise to be sold in department.

• 8) Prepares sales and inventory reports.

• 9) Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.

• 10) May assist sales workers in completing difficult sales.

• 11) May sell merchandise.

• 12) May approve checks written for payment of merchandise purchased in department.

• 13) May install and remove department cash-register-receipt tape and audit cash receipts.

• 14) May perform customer service activities and be designated Customer Service Manager.

• 15) May plan department layout or merchandise or advertising display.

• 16) May be designated according to department managed or type of merchandise sold as Candy-Department Manager; Toy-Department Manager; Produce-Department Manager.