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Job Description:

  • 1) Supervises work activities of cleaning personnel to ensure clean, orderly attractive rooms in hotels, hospitals, and similar establishments: Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check-outs or discharges in order to prepare work assignments.

  • 2) Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness.

  • 3) Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy.

  • 4) Inventories stock to ensure adequate supplies.

  • 5) Issues supplies and equipment to workers.

  • 6) Investigates complaints regarding housekeeping service and equipment, and takes corrective action.

  • 7) Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.

  • 8) Screens job applicants, hires new employees, and recommends promotions, transfers, or dismissals.

  • 9) Conducts orientation training of new employees and in-service training of other employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment.

  • 10) Attends training seminars to perfect housekeeping techniques and procedures, and enhance supervisory skills.

  • 11) Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports.

  • 12) Attends periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation.

  • 13) May prepare reports concerning room occupancy, payroll expenses, and department expenses.


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End Of Job Description for: "HOUSEKEEPER"
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