Job Description:

• 1) Assigns motor vehicles and drivers for conveyance of freight or passengers: Compiles list of available vehicles.

• 2) Assigns vehicles according to factors, such as length and purpose of trip, freight or passenger requirements, and preference of user.

• 3) Issues keys, record sheets, and credentials to drivers.

• 4) Records time of departure, destination, cargo, and expected time of return.

• 5) Investigates overdue vehicles.

• 6) Directs activities of drivers, using two-way radio.

• 7) May confer with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.

• 8) May maintain record of mileage, fuel used, repairs made, and other expenses.

• 9) May establish service or delivery routes.

• 10) May issue equipment to drivers, such as handtrucks, dollies, and blankets.

• 11) May assign helpers to drivers.

• 12) May be designated according to type of motor vehicle dispatched as Dispatcher, Automobile Rental; Dispatcher, Tow Truck.