Job Description:

• 1) Provides telephone information from cord or cordless central office switchboard: Plugs in headphones when signal light flashes on cord switchboard, or pushes switch keys on cordless switchboard to make connections.

• 2) Refers to alphabetical or geographical reels or directories to answer questions and suggests alternate locations and spelling under which number could be listed.

• 3) May type location and spelling of name on computer terminal keyboard, and scan directory or microfilm viewer to locate number.

• 4) May keep record of calls received.

• 5) May keep reels and directories up to date.