Job Description and Jobs
- 1) Coordinates telephone communications services in hospital: Confers with administrative personnel to determine hospital requirements for communications equipment, such as switchboards, public-address paging systems, and extension telephones.
- 2) Determines equipment to be installed, based on anticipated volume of calls, and knowledge of available equipment.
- 3) Writes instruction and procedure manuals for switchboard operation and training, applying knowledge of hospital procedures, departmental functions, and equipment.
- 4) Determines methods of improving telephone service from discussions with supervisory personnel, observation of switchboard operations, and analysis of service complaints.
- 5) Arranges with telephone company personnel for special training of workers, as necessary.
- 6) May estimate telephone services costs for use in preparing hospital budget.
- 7) May prepare records and reports for management, concerning telephone services.
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Job Number: 3667