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Job Description:

  • 1) Supervises BELLHOPS engaged in duties, such as paging, running errands, and giving information.

  • 2) Calls BELLHOPS to escort guests to rooms or perform related services.

  • 3) Determines work schedules and keeps time records.

  • 4) Inspects workers for neatness and uniform dress.

  • 5) Instructs workers in procedures regarding requests from guests, utilizing knowledge of hotel facilities and local merchants and attractions.

  • 6) Furnishes information, makes reservations, and obtains tickets for guests to social and recreational events or for travel.

  • 7) May report suspicious behavior of patrons to hotel security personnel.

  • 8) May pick up and bundle guests' laundry for outside cleaning service.

  • 9) May perform duties of subordinates.


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End Of Job Description for: "BELL CAPTAIN"
DOT:   324.137-014