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"SERVICE OBSERVER"
Job Description and Jobs

Job Description:

  • 1) Monitors telephone conversations or telegraph messages between operators, business office employees, and subscribers to observe employees' demeanor, technical accuracy, and conformity to company policies.

  • 2) Plugs headphones into switchboard, listens to conversations, and records errors.

  • 3) Submits lists of errors to supervisors for remedial action.

 

 

 


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End Of Job Description for: "SERVICE OBSERVER"
DOT:   239.367-026

Job Number: 9161