Job Description:

• 1) Examines photographic prints, processed film, cameras and other photographic equipment for defects or faulty operation to determine course of action required to satisfy customer complaints: Reviews unresolved requests for adjustment of complaints and reads customer comments to determine basis of complaint and plan of action needed to resolve complaint.

• 2) Spreads negatives and prints on illuminated worktable and uses magnifying glass to detect defects, such as incorrect coloring, shading, or cutting.

• 3) Determines cause of defect and type correction required based on knowledge of photo processing and finishing techniques.