"MICROCOMPUTER SUPPORT SPECIALIST"
Job Description and Jobs
Job Description:
- 1) Installs, modifies, and makes minor repairs to microcomputer hardware and software systems and provides technical assistance and training to system users: Inspects microcomputer equipment and reads order sheet listing user requirements to prepare microcomputer for delivery.
- 2) Installs or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on user's premises, following design or installation specifications.
- 3) Loads specified software packages, such as operating systems, word processing, or spreadsheet programs into computer.
- 4) Enters commands and observes system functions to verify correct system operation.
- 5) Instructs user in use of equipment, software, and manuals.
- 6) Answers client's inquiries in person and via telephone concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs minor remedial actions to correct problems based on knowledge of system operation.
- 7) Replaces defective or inadequate software packages.
- 8) Refers major hardware problems to service personnel for correction.
- 9) Attends technical conferences and seminars to keep abreast of new software and hardware product developments.
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Thanks for visiting CareerPlanner.com 1) Use Career Testing to find the perfect career 2) Is your resume getting you enough interviews? |
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DOT: 039.264-010
Job Number: 6463